Privacy Policy:

Effective Date: May 1st, 2025

At Fur-Ever Tails Pet Services ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

Information We Collect

We may collect the following information:

• Name

• Phone number

• Email address

• Home address

• Pet information

• Service preferences

• Communication preferences

• Any information voluntarily submitted through contact forms, service requests, or customer communications

How We Use Your Information

We use the information collected to:

• Schedule and provide pet care services

• Communicate regarding appointments and service requests

• Send service updates and reminders

• Respond to customer inquiries

• Improve our services and customer experience

• Maintain business records and comply with legal obligations

Text Messaging Communications

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from Fur-Ever Tails Pet Services regarding:

• Appointment confirmations

• Appointment reminders

• Service updates

• Customer support communications

• Account-related notifications

Message frequency may vary.

Message and data rates may apply according to your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP to any text message received from us. For assistance, reply HELP or contact us directly.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary to:

• Provide requested services

• Comply with legal obligations

• Protect the safety, rights, or property of our customers, employees, or business

Data Security

We implement reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, disclosure, or misuse.

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve website performance and user experience. These tools may collect non-personal information such as browser type, device information, and website usage statistics.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

SMS Terms & Conditions

Effective Date: May 1st, 2025

By providing your mobile phone number and consenting to receive text messages from Fur-Ever Tails Pet Services, you agree to these SMS Terms & Conditions.

SMS Program Description

Fur-Ever Tails Pet Services may send text messages related to:

• Appointment confirmations

• Appointment reminders

• Service scheduling and updates

• Pet care visit notifications

• Customer support communications

• Account and billing notifications

• Business-related announcements regarding services you have requested

Message frequency may vary depending on your interactions with our business and the services you receive.

Opt-In Consent

Customers may opt in to receive SMS messages by:

• Submitting a website contact form and providing consent

• Requesting services from Fur-Ever Tails Pet Services

• Contacting us directly and agreeing to receive text communications

• Completing an online service request form that includes SMS consent

SMS consent is not a condition of purchase.

Message and Data Rates

Message and data rates may apply according to your wireless carrier's pricing plan. Charges may vary for domestic and international messages.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying:

STOP

After you send STOP, you will receive a confirmation message, and no further SMS messages will be sent unless you provide new consent.

Help Instructions

For assistance, reply:

HELP

You may also contact us directly using the contact information listed below.

Supported Carriers

Message delivery is subject to your mobile carrier's availability and network conditions. Carriers are not liable for delayed or undelivered messages.

Privacy

Your privacy is important to us. Information collected as part of our SMS program is subject to our Privacy Policy.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Changes to These Terms

Fur-Ever Tails Pet Services reserves the right to modify these SMS Terms & Conditions at any time. Any updates will be posted on this page with a revised effective date.

Contact Information

Fur-Ever Tails Pet Services

Phone: 813-536-3651

Email: contact@fur-evertails.com

Website: fur-evertails.com